Experience a world without limits Unlimited data, minutes and texts on our Unlimited plans let you do what you love for as long as you like, without WiFi tying you down. Roam further with Vodafone Get that 5G feeling when you roam. Love Entertainment? Take your pick. Rewards built around what you love Get used to weekly discounts and giveaways tailored to your interests with VeryMe Rewards, our loyalty programme that adapts to what you love.
Apple iPhone Samsung Galaxy S21 5G. Samsung Galaxy S21 Plus 5G. Google Pixel 4A. Vodafone Multi SIM card. Full plan details. A 30 day notice period will then apply, over which you'll need to continue paying your normal monthly line rental.
Because the standard cancellation process involves a lot more hassle including a phone call to Vodafone customer services and because it requires you to give 30 days' notice, we'd always recommend using the PAC Code or STAC Code process to cancel your contract where possible.
You can request a standard cancellation by calling Vodafone customer services on This is available from Monday-Friday 8am-9pm, Saturday 8am-9pm, Sunday 8am-9pm. If you're cancelling your contract within the first 14 days, you may still be within Vodafone's cooling off period.
In this case, early termination charges might not apply. If you're inside the minimum term of your contract with Vodafone, you'll need to pay something called an "early termination charge" ETC or "early exit fee". This will essentially pay off the remainder of your contract. This formula for calculating the early termination fee is detailed within the Vodafone terms and conditions :. The fee is based on your monthly plan charge and the remaining time left on your contact, and can be calculated as follows: Monthly line rental charge exc.
The following worked example is given on the Vodafone website:. You can find out the early termination charge that applies to your contract by texting INFO to An early exit fee will apply regardless of whichever cancellation process you follow. If it's likely you'll need to pay an early cancellation charge, consider the alternatives here that will allow you to side-step those charges e.
If you're stuck within the minimum term of your Vodafone contract, there may be alternatives to cancelling it e. If you'd like to reduce the size of your Vodafone mobile phone bill, there may also be some alternative networks that will offer you a cheaper deal but with the same level of coverage as Vodafone. If you're stuck within the minimum term of your Vodafone contract, it's likely this would trigger an early termination charge.
To avoid this, consider keeping your existing Vodafone contract but changing your handset outside of it. Your existing SIM card will slot inside the new handset, allowing you to use the remaining months on your contract. When your existing Vodafone contract finally comes to an end, you can then switch to a lower-cost SIM-only deal. If you'd like to cancel your contract due to poor mobile coverage from Vodafone, it's likely that an early termination charge would still apply if you're inside the minimum term of your contract.
To avoid paying an unnecessary early termination fee, look to see if you're able to improve the coverage from Vodafone. Log in to your My Vodafone account - either through the app or the desktop site - and head over to Upgrade or change plan. When you upgrade, your previous 12 month plan will be cancelled and you will be enrolled on a new 12 month minimum term with your new chosen plan.
You can then decide to repeat this process after the first three months have elapsed on the minimum term. The key difference between the two sets is mobile data. Essential plans all come with unlimited mobile data, whereas Red plans offer varying data plans. Both plans include unlimited calls and texts. You are free to upgrade - or downgrade - to any available plan no matter the price.
The other advice of going to "My Offers" to add a number doesnt work either. At least I have some other options now to get in touch with someone. Morning, Thanks for getting back to me. Top advice! I'll make sure I keep an eye on my DD's when they get round to helping. Quick links. Latest Topics. Change of Account Numbers. Do vodafone still insist on 'branding' phone softw How does Advantage work now?
Additional line deal for my partner. Download copies of previous bills.
0コメント